Quality Management Policy

RGM. The leader in protecting your people and property.

Our aim is to provide professional security operations to protect our clients’ property, personnel, rights and entitlements in a manner that is proportionate, cost effective and ensures client satisfaction.

Our operations are carried out in partnership with our clients and provided by our competent and fully trained staff supported by the necessary equipment.

To achieve this aim we have established a quality management system in line with ISO 9001:2000 ‘Quality Management Systems – Requirements’. The system is subject to continual improvement, based on reporting and analysis of the effectiveness of the system and on setting and reviewing of measurable quality objectives.

We ensure that we comply with legislative and regulatory requirements relevant to the security industry.

Everybody in our company understands and supports this policy and actively contributes to continual improvement of our service to our clients.


Rebecca Erasmus
Operations Director

Gemma Dillon
HR & Quality Director

1st November 2017

Issued: November 2016